Delivery Information
On this page you can find up-to-date information on the latest lead times for Luxaflex products and more information on order deliveries.
The lead times below are calendar days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.
We are closed from 5pm on Tuesday 23rd December 2008 until 9am Monday 5th of January
email support will be available between these times
PLEASE NOTE:-
Delivery of Genuine Velux Products are FOC.
Most Velux product if ordered on the 15th are now due for delivery on the 5th January 2009
There are a few exceptions, Please contact us if you require a blind urgently.
All other products are £4.95 (FREE of charge if over £50.00) UK Mainland
Southern Ireland is £24.50
Please contact us if you are outside these areas.
NEXT DAY DELIVERY prior to Xmas should be placed before 12.00 noon on the 19th December.
We will be dispatching products over most of the festive period, but we cannot gaurentee our usual delivery times.
We would like to wish all our our customers a Merry Xmas and a Happy New Year
Loft Blinds
| Description | Lead Time |
|---|---|
| All Genuine Velux Blinds | 7-10 Days |
| Genuine Colt Roto Loft Blinds | Next Day ! Unless otherwise advised |
| Genuine Fakro Loft Blinds | 2-3 Days if in stock! |
| Genuine Keylite | 7-10 Days for Premium 4-5 weeks for Luxury |
| Multi-fit Loft Blinds |
5-7 Days |
| Genuine RoofLite |
5-7 Days |
| Genuine Dakstra |
5-7 Days |
| Skyview |
5-7 Days |
VALE VALUE RANGE
| Description | Lead Time |
|---|---|
| VALE VALUE for Velux |
NEXT DAY( specials 14 working days) |
| VALE VALUE for Fakro |
NEXT DAY(specials 14 working days) |
| VALE VALUE for Roto |
NEXT DAY(specials 14 working days) |
| VALE VALUE for Keylite | 5-7 working days |
| VALE VALUE for Okpol |
NEXT DAY(specials 14 working days) |
| VALE VALUE for Jeldwen | 5-7 working days |
| VALE VALUE for Boulton & Paul | 5-7 working days |
Luxaflex
| Description | Lead Time |
|---|---|
| Awnings | 4 Working Days |
| Duette & Plisse Blinds | 8 Working Days |
| Facette Blinds | 10 Working Days |
| Japanese Blinds | 15-20 Working Days |
| Litemaster | 5 Working Days |
| Memphis/PVC/Aluminium/Wood Verticals | 12 Working Days |
| Metal Venetian Blinds | 6-10 Working Days |
| Metal Venetian Blinds (Evolution Headrail) | 15 Working Days |
| Plantation Shutters | 45 Working Days |
| Roller Blinds | 5 Working Days |
| Roman Blinds | 15-20 Working Days |
| Silhouette Blinds | 13 Working Days |
| Vertical Textile Blinds | 12 Working Days |
| Wooden Venetian Blinds | 5 Working Days |
| Wooden Venetian Blinds (Custom Colour i.e. Dulux, Crown etc.) | 12 Working Days |
| Wooden Venetian Blinds (Evolution Headrail) | 12 Working Days |
Sunway
| Description | Lead Time |
|---|---|
| Basic/Rapid Wooden venetian Blinds | 3 Working Days |
| Metal Venetian Blinds | 4-6 Working Days |
| Roller Blinds | 5 Working days |
| Wooden Venetian Blinds | 5 Working Days |
| Woven Wood Blinds | 8 Working Days |
Swift Shelters
| Description | Lead Time |
|---|---|
| Swift Shelters & Gazebos Usually available From Stock | 1-2 days |
|
24th November
|
Luxaflex Roman
Luxaflex Japanese
Luxaflex Vertical – 250mm Vanes
Sunway Roman
|
|
1st December
|
Luxaflex Expression Roller Blinds
Shutters – Air freight deliveries only (POA)
|
|
3rd December
|
Luxaflex Vertical – (PVC Vanes)
Sunway Woven Wood Blinds
|
|
5th December
|
Litemaster – Powder coated
Luxaflex Skylight
Luxaflex Wood Venetian – Custom Colour Finish
Luxaflex Wood Venetian – Mono/Electric control blinds
|
|
8th December
|
Luxaflex Duette/Plisse – Shaped Standard Blinds
Luxaflex Duette/Plisse – Roof Blinds
Luxaflex Duette/Plisse – Electric & Crank Operated Blinds
Luxaflex Facette
Luxaflex Silhouette
Luxaflex Metal Venetian – 50mm Standard Metal (curved slat)
Luxaflex Metal Venetian – Variozone, Front Fix, Liteline & Ondulette
Luxaflex Vertical – Standard blinds (Textile & Aluminium Vanes)
|
|
11th December
|
Luxaflex Duette & Plisse – Rectangle Standard Blinds
Luxaflex – Canopies
|
|
12th December
|
Luxaflex & Sunway – Roller Blinds – Customers Own Fabric
Luxaflex Roller Blinds – Electric Operation
Luxaflex & Sunway – Standard Wood Venetian Blinds
Litemaster
|
|
17th December
|
Luxaflex & Sunway Roller Blinds
|
|
18th December
|
Luxaflex Metal Venetian 16mm, 25mm, 35mm, 50mm Tradtional
Sunway Metal Venetian
Sunway Vertical
Sunway Wood – Rapide Blinds
|
|
19th December
|
Awnings & Covers
|
Next Day Delivery from our VALE VALUE RANGE
Genuine Velux Blinds 7-10 Working Day Delivery
7-10 Day Delivery is free to all UK postcode addresses.
Initial City Link makes delivery. You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.
Orders placed on a Friday after 4pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.
We cannot deliver to a PO Box.
If, for any reason, you decide that you wish to return the Velux blinds or change any information on your order, please note that we will raise a charge of £7.50 to cover our costs in arranging collection. This charge will apply in all instances unless the blinds that you receive are different to those ordered or are damaged/faulty upon receipt
We will send returns labels to you, when these arrive, affix the label to the original packing, seal/secure the blinds, and take into any Post Office for return to Velux. If you have requested replacement blinds, these are normally dispatched at the same time.
All blinds are dispatched direct from the Velux factory in Denmark. They are delivered in the UK by Initial City Link and DHL in all other destinations i.e. Northern Ireland, Jersey etc
If you would like us to track your order, please leave at least 7 working days from the day the order was placed before contacting us.
All Customers outside of UK mainland including Southern Ireland :-If you wish to return a product please contact us First
If you have recieved a product that we have supplied and we have made an error then Vale Blinds Direct Ltd will arrange carriage,unfortunatly if it is a client error Vale Blinds Diract Ltd will not be liable for transpoertation cost.
If you have any queries, please contact us at sales@valeblindsdirect.co.uk
We endeavour to offer a friendly and helpful services at all times and hope the above guidelines clarify all delivery and return procedures.
Alan & Sharon Mellor
