Delivery Information
Delivery of all Genuine Velux Products are FOC.
All other products are £4.95 (FREE of charge if over £50.00) UK Mainland
All Product to Southern Ireland Including Velux are charged at a standard rate of £24.50,Please contact us if you are outside these areas.
Please also note:- all deliverys should be check and if damaged should be signed for as damaged !
The Luxaflex & Sunway lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.
Loft Blinds
| Description | Lead Time |
|---|---|
| All Genuine Velux Blinds | 7-10 Days |
| Genuine Colt Roto Loft Blinds | Next Day ! Unless otherwise advised |
| Genuine Fakro Loft Blinds | 2-3 Days if in stock! |
| Genuine Keylite | 7-10 Days for Premium 4-5 weeks for Luxury |
| Multi-fit Loft Blinds |
5-7 Days |
| Genuine RoofLite |
5-7 Days |
| Genuine Dakstra |
5-7 Days |
| Skyview |
5-7 Days |
VALE VALUE RANGE
| Description | Lead Time |
|---|---|
| VALE VALUE for Velux |
NEXT DAY(CREAM) |
| VALE VALUE for Fakro |
NEXT DAY(CREAM) |
| VALE VALUE for Roto |
NEXT DAY(CREAM) |
| VALE VALUE for Keylite |
NEXT DAY(CREAM) |
|
|
|
| VALE VALUE for Jeldwen | 5-7 working days |
| VALE VALUE for Boulton & Paul | 5-7 working days |
Luxaflex
| Description | Lead Time |
|---|---|
| Awnings | 4 Working Days |
| Duette & Plisse Blinds | 8 Working Days |
| Facette Blinds | 10 Working Days |
| Japanese Blinds | 15-20 Working Days |
| Litemaster | 5 Working Days |
| Memphis/PVC/Aluminium/Wood Verticals | 12 Working Days |
| Metal Venetian Blinds | 6-10 Working Days |
| Metal Venetian Blinds (Evolution Headrail) | 15 Working Days |
| Plantation Shutters | 45 Working Days |
| Roller Blinds | 5 Working Days |
| Roman Blinds | 15-20 Working Days |
| Silhouette Blinds | 13 Working Days |
| Vertical Textile Blinds | 12 Working Days |
| Wooden Venetian Blinds | 5 Working Days |
| Wooden Venetian Blinds (Custom Colour i.e. Dulux, Crown etc.) | 12 Working Days |
| Wooden Venetian Blinds (Evolution Headrail) | 12 Working Days |
Sunway
| Description | Lead Time |
|---|---|
| Basic/Rapid Wooden venetian Blinds | 3 Working Days |
| Metal Venetian Blinds | 4-6 Working Days |
| Roller Blinds | 5 Working days |
| Wooden Venetian Blinds | 5 Working Days |
| Woven Wood Blinds | 8 Working Days |
Swift Shelters
| Description | Lead Time |
|---|---|
| Swift Shelters & Gazebos Usually available From Stock | 1-2 days |
Next Day Delivery from our VALE VALUE RANGE
Genuine Velux Blinds 7-10 Working Day Delivery
7-10 Day Delivery is free to all UK postcode addresses.
TNT makes delivery. You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.
Orders placed on a Friday after 4pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.
We cannot deliver to a PO Box.
If, for any reason, you decide that you wish to return the Velux blinds or change any information on your order, please note that we will raise a charge of £7.50 to cover our costs in arranging collection. This charge will apply in all instances unless the blinds that you receive are different to those ordered or are damaged/faulty upon receipt
We will send returns labels to you, when these arrive, affix the label to the original packing, seal/secure the blinds, and take into any Post Office for return to Velux. If you have requested replacement blinds, these are normally dispatched at the same time.
All blinds are dispatched direct from the Velux factory in Denmark. They are delivered in the UK by TNT and DHL in all other destinations i.e. Northern Ireland, Jersey etc
If you would like us to track your order, please leave at least 7 working days from the day the order was placed before contacting us.
All Customers outside of UK mainland including Southern Ireland :-If you wish to return a product please contact us First
If you have recieved a product that we have supplied and we have made an error then Vale Blinds Direct Ltd will arrange carriage,unfortunatly if it is a client error Vale Blinds Diract Ltd will not be liable for transpoertation cost.
If you have any queries, please contact us at info@valeblindsdirect.co.uk
We endeavour to offer a friendly and helpful services at all times and hope the above guidelines clarify all delivery and return procedures.
Alan & Sharon Mellor
